Check My

Point Balance

 

FREQUENTLY ASKED QUESTIONS

The Finer Details

 

1. Who can enroll as a Share the Secret Ambassador?

Anyone can enroll as a Share the Secret Ambassador. You do not need to be a guest of Ste. Anne's in order to register for the Share the Secret Ambassador Program.

 

2. How do I enroll?

This program is FREE to join and there is no purchase necessary to become a Share the Secret Ambassador. There are 3 ways in which to enroll in the Share the Secret Ambassador program:

 

1. Call the Ste. Anne's reservation line at 1.888.346.6772 and our Share the Secret Ambassador program representative will enroll you in the program over the phone

3. Register at guest services during your visit to one of Ste. Anne's Family of Spas

 

3. What can I expect once I am registered?

After registering as a Share the Secret Ambassador, you will receive an email confirmation within 1 week that includes the following:

 

1. Your Share the Secret Ambassador Program virtual card with your unique Account ID Number

2. Program details and information

3. Printable PDF of Share the Secret Ambassador Program 'refer a friend' cards that can be given out to your friends and family

 

4. How do I earn reward points?

There are 3 ways in which you can earn reward points, once you've enrolled as a Share the Secret Ambassador:

 

2. Refer a friend (your friend must be a brand new guest of Ste. Anne's Family of Spas, having never visited us in the past) to Ste. Anne's Spa for a Day Spa or an Overnight Getaway

3. Participate in member-only deals, on-line offers and more when they're offered via our e-newsletters (see bottom of page to sign-up).

 

5. How many reward points can I earn?


For every $100 you spend while visiting Ste. Anne's on a Day Spa or Overnight Getaway (after tax) up to a maximum of 75 reward points

5 Points
per $100 spent

When you refer a friend to visit us for a Day Spa (your friend must be a brand new guest of Ste. Anne's, having never visited us in the past)

5 Points
per referral
When you refer a friend to visit us for an Overnight Stay (your friend must be a brand new guest of Ste. Anne's, having never visited us in the past)

15 Points
per referral
Watch for opportunities to earn extra points with member-only deals, on-line offers and more when they're offered via our e-newsletters
Extra Points
Availability This Overnight Getaway Includs Terms & Conditions

 

6. What can I redeem with my reward points?



$100 Ste. Anne's Gift Card

150

Day Spa Includes:
$120 spa & allowance, 3-course lunch, afternoon tea and complete use of the facilities

 

220
$200 Ste. Anne's Gift Card

275
Overnight Stay (based on double occupancy) Includes:
Standard CAA/AAA Four-Diamond accommodation for one night (for one person), $120 spa & allowance, breakfast, 3-course lunch, afternoon tea, 4-course dinner and complete use of the facilities (please note that there is a 2-night minimum required on weekends)

455
Overnight Stay (based on single occupancy)
Includes:
Standard CAA/AAA Four-Diamond accommodation for one night (for one person), $120 spa & allowance, breakfast, 3-course lunch, afternoon tea, 4-course dinner and complete use of the facilities (please note that there is a 2-night minimum required on weekends)
505
Availability This Overnight Getaway Includs Terms & Conditions

 

(Note: Share the Secret Ambassador reward points can be redeemed at the time of booking. Share the Secret reward points cannot be exchanged for cash. Bookings made with Share the Secret reward points are non-refundable and cannot be cancelled. If the booking is cancelled, the points are lost.)

 

7. How do I refer my friends?

 

8. How do I redeem my reward points?

You can redeem your reward points at the time of booking. Simply let your reservation agent know that you want to redeem your points and they will apply the appropriate points to your account. Note: you cannot apply reward points earned on a current stay to that same stay.

 

9. How do I check my Share the Secret reward point balance?

 

10. How often are my reward points updated?

Your reward points will be updated on-line within 1 week of your last stay with us.

 

11. What if I don't have access to the internet?

If you don't have access to the internet to check your point balance you can call the Ste. Anne's reservation line at 1-888-346-6772 and our Share the Secret Ambassador Program representative will be pleased to let you know your point balance on record to date.

 

12. What if  I forget my Share the Secret Ambassador Account ID #?

Call the Ste. Anne's reservation line at 1-888-346-6772 and our Share the Secret Ambassador Program representative will be happy to provide you with your details.